Aviso de Subasta

  Puerto Rico Automated Child Support Enforcement System Request for Proposals 

Subasta Número: 2019-001
Estatus: Abierta

Información General
Agencia: Administración para el Sustento de Menores (Dpto.Familia)
Tipo Subasta:
Requerimiento de Propuesta (RFP)
Localización del Proyecto:
San Juan
Fecha Reunión Pre-Subasta:
martes, 23 de abril de 2019
Hora: 9:30 a.m.

Lugar Pre-Subasta:

  ​Edificio Metro Center                                                                                  5 Calle Mayaguez - Primer Piso                                                             Hato Rey, PR 00917     

Fecha Entrega Pliegos:
Desde: jueves, 11 de abril de 2019
Hora: 8:30 a.m.

Hasta: lunes, 22 de abril de 2019
Hora: 3:30 p.m.
Fecha Apertura:
viernes, 31 de mayo de 2019
Hora: 3:30 p.m.

Costo Pliegos:

​The Department of Family and its Administration for Child Support Enforcement (ASUME for its initials in Spanish) desire to procure the services of a single Contractor to provide Facilities Management services. These services must include the operation, modification, enhancement, and maintenance of the Puerto Rico Automated Child Support Enforcement System (PRACSES). PRACSES is the automated tool used by ASUME to comply with the requirements of Federal and Puerto Rico laws and regulations, including the Family Support Act, the Personal Responsibility and Work Opportunity Act, as well as the needs of the program's operating components. The selected Contractor will be expected to provide the following services, among others: Manage the PRACSES data center facilities currently leased by ASUME and located in San Juan, Puerto Rico; PRACSES manages the child support case management instances such as; opening, location, collections, billing, distribution of payments; document management, interfaces with different entities, compilation and statistics management; Provide maintenance and support of the PRACSES and New Hire Registry System (NHRS) applications; Coordinate and supervise third party maintenance and support of PRACSES system hardware and software; Develop, test, and implement enhancements to the PRACSES and NHRS applications as requested by ASUME; Develop, maintain, and test security, administrative, personnel, and operational processes and procedures; Establish and supervise physical security assets, systems, and procedures; Monitor and ensure that all PRACSES physical, human, and technology resources are available and in compliance with contractual requirements; Monitor compliance with state and federal requirements and regulations and alert ASUME management of changes in existing requirements and/or implementation of new requirements.

Laura Cosme Sánchez
Oficial Administrativo III

Notas Especiales

  ​The Procurement library will be available in hardcopy format for your review during normal ASUME business hours (8:30 a.m. to 4:30 p.m.). A scanner will be available for Bidders who are interested in obtaining copies of documents. Bidders must provide their own storage media (USB drives or sticks). Only 'scanning to storage' will be allowed – no photocopying will be permitted.
  Interested parties in the specification documents, will be available in hard copy for your review. Interested parties must contact Mrs. Laura Cosme Sánchez, who will be the person responsible for handing out such documents upon request, (787) 767-1500 ext. 2932/2927, A mandatory pre-proposal conference will be held on Wednesday, April 23 2019 at 9:30 a.m. in the Conference Room located on the 8th floor of the Metro Center Building. Failure to comply with attendance to the conference may expose an otherwise qualified bidder to disqualification. Bidders are encouraged to submit questions in writing prior to the Pre-proposal Conference
  Proposals must be submitted by Friday, May 31, 2019 at 3:30 pm.

Información de Contacto

Contacto Agencia: Lcda. Maria Ysabel Cruz Rolón
Joel Rivera Rodriguez
Jose J. Falero Rivera
Teléfono Contacto: (787) 767-1828
(787) 767-1500, ext 2802, 2801, 2876
(787) 767-1500, ext 2902
Fecha Publicación:4/11/2019